D2C Customer Support
Our expert telesales teams deliver persuasive, results-driven sales conversations that convert. Whether it’s cold calling, warm leads, or upselling — we help you close more deals.
Our expert telesales teams deliver persuasive, results-driven sales conversations that convert. Whether it’s cold calling, warm leads, or upselling — we help you close more deals.
Our telesales services are tailored to help businesses drive conversions, enhance customer interactions, and close deals faster. With a focus on quality communication and seamless integration.
Our experienced outbound sales agents are trained to engage prospects, handle objections confidently, and convert leads into customers.
Our team conducts thorough training sessions to ensure each agent delivers your message with clarity, consistency, and confidence—maximizing every conversation.
Our telesales operations are seamlessly integrated with your CRM system, allowing for real-time data updates, lead tracking, and efficient follow-ups.
We handle your incoming calls with care—whether it’s placing new orders, answering product inquiries, or resolving concerns.
Deliver exceptional customer experiences across channels with our dedicated voice, chat, and email support teams.
We act as your brand’s frontline — providing 24/7 multilingual support that covers everything from pre-sale queries to post-purchase issues. Our expert teams ensure every customer interaction builds trust, resolves quickly, and keeps your growth on track.
Round-the-clock customer service in multiple languages to connect with your audience—wherever they are.
Quick and efficient support for order-related concerns to ensure smooth customer experiences.
Help customers make informed decisions with expert assistance before they buy.
We manage return requests, refunds, and escalations professionally—reducing churn and increasing satisfaction.
Want to know how our telesales services can boost your sales performance? From call handling to CRM integration, we’ve answered the most common questions to help you understand how we work, what we offer, and how we deliver results that matter.
Partnering with Impact Technologies completely transformed our customer support. Their team not only reduced our response times but also improved our customer satisfaction scores by over 40%. It feels like they are an extension of our own brand.
Impact Technologies has been instrumental in scaling our telesales operations. Their trained professionals helped us consistently exceed our monthly sales targets, while maintaining exceptional customer engagement. Truly a growth partner we can rely on.
From marketing operations to multilingual support, Impact Technologies has handled it all for us. Their global delivery model gave us the flexibility we needed to expand into new markets seamlessly. We couldn’t have asked for a better partner.
They’ve been a game-changer for our D2C brand. Our support feels personal, fast, and always on-brand.
Founder, Clean Beauty Co.
Handling returns and refunds used to drain our resources. Now it's seamless — and our customers are happier too.
CX Manager, Apparel Label
We finally have reliable 24/7 support. Their team acts like our own, with zero training overhead.
COO, Direct-to-Consumer Electronics Brand
Their chat and email response times are excellent. Our customers notice the difference.
E-commerce Lead, Home Decor Startup
We were skeptical at first, but after one quarter with Impact, our sales funnel improved dramatically. True professionals.
Managing Director, Vertex Automations
We begin by understanding your business, target audience, and sales objectives. This insight helps us design a telesales strategy that aligns with your brand voice and maximizes engagement from the first call.
Our content specialists craft tailored sales scripts, objection-handling responses, and pitch flows. We then train our agents to ensure consistent, persuasive communication that builds trust and drives conversions.
We integrate with your preferred CRM system to streamline lead management and data tracking. Once setup is complete, our team begins calling — whether it’s cold leads, warm prospects, or inbound inquiries.
We continuously track call quality, conversion rates, and agent performance. Insights are used to refine messaging, improve scripts, and enhance the overall effectiveness of your telesales campaigns.
Our goal is to increase the efficiency and productivity of clients’ business processes, providing flexibility as an added value to facilitate greater and faster adaptation to market changes. To support this approach, Impact Tech undertakes comprehensive end-to-end management practices that include the planning
Need help? Here are the answers to the questions we hear most!
Let our experienced telesales team help you close more deals with confidence.
Ready to Elevate Your Business?
Whether you’re looking to streamline customer support, enhance your digital presence, or explore reliable outsourcing solutions—Impact Technologies is here to help you lead in the digital age.
