We help businesses accelerate sales growth with outbound and inbound lead generation — focused on quality, speed, and precise targeting.
Smart Call Center, Sales & Customer Support Solutions That Power Your Growth
At Impact Technologies, we empower businesses with powerful call center, sales, and marketing solutions that create lasting customer relationships and measurable results
WhoWe Are
Founded in 2005, Impact Technologies is a trusted partner for end-to-end customer support, telesales, and marketing operations. With global delivery capabilities and a seasoned core team, we help brands grow faster by taking over the processes that slow them down.
We believe “Real People. Real Solutions.” isn’t just a tagline — it’s how we operate. At Impact Technologies, we blend the reliability of in-house teams with the flexibility and scalability of outsourcing. Our clients maintain complete control over their customer service and sales operations, while we manage the day-to-day execution, staffing, and performance — so they can focus on growth.
To help businesses scale efficiently by delivering managed, people-powered customer experience and sales solutions that drive measurable results. We aim to be a true extension of your team — blending technology, talent, and strategy to enable sustainable growth.
Founded in 2004, we began with a belief that outsourcing should feel personal. Today, we serve clients worldwide with flexibility, impact, and passion.
To be a global leader in customer experience and digital transformation. We aim to redefine outsourcing through innovation and trust.
To deliver scalable, tailored outsourcing and tech solutions that empower businesses to grow. We’re committed to quality, efficiency, and long-term partnerships.
Our Services Snapshot
Whether you need scalable customer support, high-performing telesales teams, or targeted delegate acquisition, our solutions are crafted to deliver results quickly, efficiently, and with measurable impact.
We help businesses accelerate sales growth with outbound and inbound lead generation — focused on quality, speed, and precise targeting.
Our expert telesales teams deliver persuasive, results-driven conversations that convert. From cold calls to warm leads and upselling, we help you close more deals, faster.
Deliver seamless customer experiences across every touchpoint with dedicated voice, chat, and email support tailored for direct-to-consumer brands.
Our omnichannel customer service solutions deliver high-quality interactions — designed to match your tone, industry, and customer expectations.
Recover lost revenue by re-engaging shoppers through timely, personalized communication via voice, WhatsApp, and SMS.
Identify and reach high-intent prospects with data-backed targeting and multichannel outreach — optimized for scale and performance.
Whether it’s a virtual webinar, in-person event, or global summit — we help you fill seats with verified, relevant, and engaged attendees.
Impact Technologies is your strategic partner for scalable, results-driven solutions in lead generation, telesales, audience acquisition, and customer support. From real-time lead transfers to multi-channel D2C support, we help businesses convert more, faster.
We empower our clients to build and scale their sales and customer support teams — with the flexibility of outsourcing and the control of an in-house setup. We handle the day-to-day management so you can focus on what matters most: growing your business.
Why Choose Us
20+ years of delivering outsourced support that drives real business results.
Operate anywhere, engage everywhere — with delivery teams attuned to regional needs.
We blend human expertise with data-driven insights to optimize every customer touchpoint.
Flexible, scalable, and cost-effective — our solutions evolve with your business.
Simple.
Strategic.
Scalable.
Client-friendly 4-step process.Simple. Strategic. Scalable.
We begin with a deep dive into your goals, challenges, and customer expectations — so we can build a solution that aligns perfectly with your business.
Once aligned, we move fast. Your solution is deployed with structured onboarding, clear milestones, and minimal disruption to your internal teams.
Next, we craft a customized strategy — whether it’s a people-powered support team, a tech-enabled workflow, or a hybrid model. Everything is tailored to your metrics, budget, and operations.
We don’t just launch — we improve. Ongoing reporting, QA, and performance tuning ensure you’re always scaling, evolving, and staying ahead.
Outsourcing & Technology Experiences that create an IMPACT.