About Us

Nowadays, companies all across the globe stand at an inflection point. Every new or existing enterprise that is on the path to reinvent itself finds digitization at its core. And as the demand for digitization is increasing, so are the companies gearing up to meet these cutting-edge technology demands.

Among such, comes the name of Impact Tech, a next-generation call center outsourcing company that has helped numerous organizations so far to reinvent their businesses for the digital age. Founded in 2004, Impact Tech has grown to become one of the leading outsourcing companies in customer support and website design.

Our success lies in the fact that we, as a united team, consider various perspectives before bringing forth any new, innovative ideas in the market. By understanding the business value of our client companies, we not only enable them to transform and improve performance but also help them become more agile and competitive.

Our Mission

Impact Technologies is passionate about delivering service excellence and great customer experience. We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.

Our Vision

Being the world’s leading BPO and Contact Centre company, providing our clients and our clients’ customers with the best experiences.